What should I do if my package was marked as delivered but I never received it?Updated 9 months ago

If tracking information indicates that the package has been delivered but you have not received it, it is recommended to check with your local post office. Occasionally, a package may be marked as delivered by the postal service but might actually be delivered later or be temporarily held at the post office. If the package remains undelivered, and you have purchased package protection, you can file a claim on our website.